Privacy Policy

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Effective Date: March 24, 2026

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1. Introduction

Welcome to Radiant Window & Door Limited (“we”, “our”, or “us”). We are committed to protecting your privacy and complying with applicable privacy laws, including Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website:
www.radiantwindowanddoor.com

By using our website or submitting information, you consent to the practices described in this Privacy Policy. You may withdraw your consent at any time by contacting us (see Section 12), although withdrawing consent may limit our ability to respond to your inquiries.

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2. Definition of Personal Information

“Personal information” means any information about an identifiable individual, including, but not limited to:

• Name

• Email address

• Phone number

• Any other information provided through our contact form or other communications
   

3. Information We Collect

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Information You Provide

When you fill out our contact form, we may collect:

• Name

• Email address

• Phone number

• Any information you include in your message

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Automatically Collected Information

When you visit our website, we may collect:

• IP address

• Browser type

• Device information

• Pages visited and time spent on the site

This information is collected using cookies and analytics tools such as Google Analytics.

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4. How We Use Your Information

We use your information to:

• Respond to inquiries and provide quotes

• Communicate with you about our services

• Improve our website and user experience

• Monitor website performance and usage

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5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Understand how visitors use our website

• Improve functionality and performance

You can control or disable cookies through your browser settings.

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6. Sharing Your Information

We do not sell your personal information.

We may share your information with:

• Service providers that help operate our website (such as analytics providers like Google Analytics)

• Legal authorities if required by law

Some service providers may store or process data outside of Canada.

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7. Internal Access & Safeguards

Only authorized employees and service providers with a business need will have access to personal information. We implement reasonable administrative, technical, and physical safeguards to protect your data.

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8. Disclosure Exceptions

Personal information may be disclosed:

• Where required by law

• To protect the rights, privacy, safety, or property of Radiant Window & Door Limited or others
   

9. Data Storage and Security

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure.

However, no method of transmission over the Internet is 100% secure.
 

10. Your Rights

Under applicable privacy laws, you have the right to:

• Request access to your personal information

• Request correction of inaccurate information

• Withdraw consent to the use of your data (subject to legal or contractual restrictions)

To exercise these rights, contact us using the information below.
 

11. Data Retention

We retain personal information only as long as necessary to:

• Fulfill the purposes outlined in this policy

• Comply with legal obligations
   

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their content or privacy practices.
 

13. Children’s Privacy

Our services are not intended for individuals under the age of 13, and we do not knowingly collect personal information from children.
 

14. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
 

15. Contact Us

If you have questions or requests regarding this Privacy Policy, please contact us:

Radiant Window & Door Limited
Phone: (587) 892-7395
Email: info@radiantwindowanddoor.com